Welcome to Our FAQs!

We offer a wide range of beautiful artificial flowers, including seasonal favorites and classic blooms, all selected to enhance the aesthetic of your space.

Absolutely! Our floral arrangements are perfect for offices, retail spaces, restaurants, and more.

We typically pop-in every 2 to 3 months, but we can arrange for more frequent deliveries if requested, for an additional fee.

Of course! Follow us on social media for inspiration and to see the variety of arrangements we offer.

We focus on surprise deliveries to keep things exciting, but if you have a special request, just let us know, and we’ll do our best to accommodate you!

While our artificial flowers bring joy indoors, they’re not designed for permanent outdoor use. Sunlight and wind can impact their quality over time. For the best look and longevity, we recommend keeping them inside!

Our flowers are crafted from high-quality, sustainable materials like polyester and plastic, designed to look lifelike and last for years.

Silk production involves heating cocoons, which is harmful to the environment. Silk flowers also fade over time. We use polyester and PVC, which are more sustainable and durable.

Our arrangements are designed to last, reducing the waste associated with traditional fresh flowers that wilt after just a few days. By choosing our artificial flowers, you’re opting for beauty that endures, without the energy, water, and pesticide consumption that fresh flowers require. It’s an eco-friendly choice that helps reduce waste and supports sustainability.

In a world where we’re constantly encouraged to buy new things, Poppin’ Flowers offers an alternative—a chance to invest in something that lasts. Our artificial flowers are a symbol of enduring beauty, allowing you to enjoy luxury and style without contributing to the waste of “here today, gone tomorrow” products. It’s a thoughtful way to embrace sustainability in your everyday life.

We’ve found that sweet spot where luxury meets eco-consciousness. Our flowers aren’t just beautiful—they’re designed with the planet in mind. By choosing high-quality, lasting materials, we offer a product that doesn’t need to be replaced every week. You can enjoy the style and elegance of fresh blooms without the environmental impact, blending sustainability and sophistication.

Absolutely. While our flowers bring beauty to your space, they also represent a deeper philosophy. It’s about appreciating things that last, embracing sustainability, and making thoughtful choices for the environment. By choosing Poppin’ Flowers, you’re not just buying flowers—you’re supporting a movement toward more meaningful, lasting, and eco-friendly living.

In today’s fast-paced world, it’s easy to fall into a pattern of buying and tossing things without a second thought. Our flowers are a gentle reminder that beauty can endure. Instead of constantly chasing the next new thing, you can invest in something long-lasting that’s both stylish and kind to the planet. It’s a smarter, more sustainable way to bring joy and elegance into your life.

We accept various payment methods, including credit/debit cards, direct bank transfers and PayPal.

No hidden fees here! We’re transparent about our pricing, and any additional costs will be clearly communicated upfront.

Yes, you can easily pause or cancel your subscription at any time by contacting our customer service at info@poppinflowers.com.au.

Our flowers are carefully packed and handled to ensure they arrive in perfect condition. We take pride in maintaining quality throughout the process.

We want to make sure your beautiful arrangement arrives safe and sound! Since our bouquets are sensitive to sun and rain—and too valuable to leave in an unsecure spot—we take extra care with deliveries.

Here’s how we handle it:
✅ 24-Hour Notice – You’ll receive a message the day before delivery so you can plan ahead.
✅ Alternative Drop-Off – If you’re not home, we can try a trusted neighbor. Just let us know in advance!
✅ Rescheduling Options – Need to change the delivery time? Reach out, and we’ll do our best to accommodate.

Your flowers deserve a safe arrival—and we’ll make sure they get to you in perfect condition!

Our artificial flowers are designed to last indefinitely with proper care. They will continue to look fresh and beautiful for years to come!

It’s best to avoid adding water or fresh flowers to the vase. The stems of our artificial flowers contain wire that may rust when exposed to water.

Yes! Our flowers are made from non-toxic materials, making them safe for both pets and children. However, please note that the overall safety of your pets or children around any decorative items remains your responsibility, and we recommend supervising them to ensure they are not harmed.

Yes, we offer customized corporate gifting solutions. Reach out to discuss how we can help you surprise and delight your clients or employees!

At the moment, our focus is on subscriptions, but feel free to contact us with any special requests, and we’ll do our best to accommodate you!

Yes! Our flowers are made from non-toxic materials, making them safe for both pets and children. However, please note that the overall safety of your pets or children around any decorative items remains your responsibility, and we recommend supervising them to ensure they are not harmed.

Your satisfaction is our priority! If you encounter any issues, please contact us, and we will resolve it promptly.